When you can’t find the printer, it at least makes sense as to why the print jobs are stuck. But, when everything looks in order, the printer is visible, set as default, and has no warning sign, troubleshooting is slightly trickier. So, let’s find out how you can fix things!

Why does my HP printer say it can’t print?

Here are a few reasons The printer couldn’t print test page in Windows 10:

Improper connection: Some older ones can only print when connected via a cable, and if that’s not the connection type, the error message will appear. Issues with the driver: If the printer drivers are outdated, incompatible, or corrupt, it will have trouble printing and will throw a range of errors, including The printer couldn’t print in Microsoft Word. Critical services not running: A few services need to be running for the printing jobs to go through effectively.

How can I fix The printer couldn’t print error?

Before we start making changes to the two devices, here are a few quick things you can try:

Restart both the computer and the printer. Verify that the connection between the two is in order. To be sure, unplug the cable from both ends and reconnect it. If the problem is limited to limited, download the HP Print and Scan Doctor tool to automatically identify and eliminate problems. Once done, check whether The printer couldn’t print a full page photo problem is fixed. Assign a static IP to the printer. This could be done from the embedded web server accessible via the printer’s IP address. The interface for each manufacturer would be different, so we recommend you check the official website for the exact steps.

If these didn’t work, move to the changes listed next.

1. Run the Print Spooler service

In most cases, it turns out to be the Print Spooler service to blame when The printer couldn’t print message shows up. So, make sure it’s active. Also, restarting the service should do the trick if it is already running.

2. Clear the print queue

3. Reinstall the printer driver

Another quick solution when you get The printer couldn’t print message is reinstalling the driver as shown in the guide above. If this doesn’t work out, you can certainly rely on a smart driver app that can help you solve any PC driver matters in a short time.

4. Turn off the offline mode

5. Soft reset the printer

That’s it! This is how you soft reset a printer. While the steps are for an HP device, the process is similar for other manufacturers. In case you face issues, check the official website. Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions. One of the solutions here should have helped get rid of The printer couldn’t print message, and you should be able to use the device again. If the problem persists, we recommend you replace the cable used for the connection. If you use the PC a lot, check some quick tips to improve the performance of Windows and make it faster than ever. For any queries or to share another solution with us, use the comments section below.

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