This error is specific for HP computers, and it seems to have been caused by a conflict between the software and the updates applied to the fingerprint scanner. This issue can become annoying in time, as the main purpose (besides security), of using a fingerprint is to log in into Windows as fast as possible. Seeing this error will mean that you will have to sign in in another way. You can do so either by using a PIN or a password. Because this issue can cause a large amount of stress after a repeated occurrence, in today’s article we will explore the best way to troubleshoot this issue. Read on to find out more details about this.

How to fix Something went wrong fingerprint error?

1. Check for any Windows Updates

2. Download the latest HP drivers for the fingerprint scanner

Another simple method to download the latest HP drivers completely safe and in just a few seconds is to use a driver updater tool, such as Driverfix. This type of software prevents you from downloading the wrong driver, keeps you safe from severe PC problems, and saves you time if you haven’t done so before.

3. Use Device Manager

In today’s fix article we explored the best methods to deal with the issues caused by the error Something went wrong while trying to set up your log-in method. Even though this issue has only been reported on HP laptops, an official fix or update from the company has yet to be released. We hope that our fix will help you manage your log-in process until an official fix is released by the developers at HP. Please feel free to let us know if this guide helped you solve your issue by using the comment section below.

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