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What is the error code 24 on Disney Plus?

Disney Plus error code 24 is a temporary bug in the app, triggered by internet connection issues. This prevents you from signing into your Disney Plus account. Another very common cause behind the error is when there is a problem with the Disney Plus servers. Lack of bandwidth or issues with TCP/IP is some of the other reasons why you may encounter error code 24 while trying to play video on Disney Plus.

How do I fix the error code 24 Disney Plus?

Try some of the preliminary checks to rule out any major issues:

Reload the Video. Place your router as close as possible to your streaming device. Check the server status on websites like DownDetector or on DisforDisney. Sometimes, the error code 24 on Disney Plus may show up due to a glitch with the router. In such cases, you can restart your router and check if it helps fix the issue. You must check the internet connection speed using a speed tester, to ensure that it can run the Disney Plus app. While for stable streaming, you would need a minimum of 5 Mbps, for 4K videos you will require at least 25 Mbps.

If the above steps fail to fix the error on Disney Plus, we have a few proven methods to get rid of the issue.

1. Log out and log back into Disney Plus

Now that you have successfully logged out, you can launch your Disney Plus app again and log back in. You should not encounter the error code 24 again. If Disney Plus is not working on Firefox, we have some great tips in our detailed post here to fix the issue.

2. Restart the device

2.1 Android mobile phone

You have successfully restarted your Android phone, and you should not encounter the error code 24 on Disney Plus again. SPONSORED

2.2 Android TV

The Disney Plus app should now play your favorite content without any error codes on your Android TV. If Disney Plus is not mirroring TV, we have some effective methods to help you fix the issue.

2.3 Apple TV

Your Apple TV should now play content on the app without showing the error code 24.

2.4 iOS device

You should not encounter the error code 24 on Disney Plus on your iOS device again.

2.5 Windows device

Once your Windows device reboots, open the app and check if you still see the error code 24 as you try to open a video.

3. Reinstall the Disney Plus app

Once done, reboot your device, and then download and install the Disney+ app. Now, you can play the content without any errors. Alternatively, you can select a Wi-Fi extender from our recommendations and use it to be able to view your content and get rid of the error code 24 on Disney Plus. If none of the above methods work, you can try contacting your Internet Service Provider (ISP) to check for any internet outage. For any other queries related to Disney Plus or errors on OTT platforms, do let us know in the comments section below.

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